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we have conducted:
Our learner guides contain everything you need to begin training your learners
We develop resources using the following steps:
Industry consultation
Learner Guide-SIRXCEG008 Manage disrespectful, aggressive or abusive customers AUM we have conducted:Our learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce
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